I managed the social media accounts for the mobile game, Merge Friends, for 17 months. I worked across the following platforms: Facebook, Instagram, Twitter, Reddit, Discord

Goal: 
- Build a community and increase following.

Result: 
- Increased following on Facebook from 4k to 35k followers.
- Reached high engagement rates averaging 4% per post.
- Improved in-game monetization and retention.
- Successfully re-targeted old players.
- Built a strong relationship with players.

An illustration of a young woman, she is the main character of the game Merge Friends.  She is smiling and happy. The background is blue.
Keep scrolling for sample posts!
Announcement Posts
Announcement posts were important to inform followers of large and exciting changes or updates in the game. I would usually pin announcement posts to the top of our pages throughout the duration that it was relevant. Announcement post were often most successful for re-targeting old players, and acquiring new ones.
Concept: 
During autumn 2021 the game brought a seasonal update with an autumnal theme. There was also due to be a Halloween event later in October which I wanted to tease with the autumn announcement. 

Copy: 
Falling leaves, 🍂 crisp apples, 🍎 and plump pumpkins. 🎃 Fall has arrived in town with some exciting updates. Cozy up and check out what the harvest season has brought:
📅 The Townies need your help with a new set of daily tasks.
🍁 Lily has new garden harvest bundles you can purchase.
👻 Get ready for something spooky later this month!!
Update and play now ➡️ Link in the bio
#mobilegaming #mergefriends #mergegame #mobilegames #newupdate

Statistics: 
Engagement Rate: 7.33%
Reach: 14,648 
An illustration of a woman holding three pumpkins in a field of pumpkins. The leaves on the trees in the background are brown. It is autumn. The Merge Friends logo is on the bottom right corner with the text 'New Update!' underneath.

Illustration drawn by Karolina Rosołek 

Illustration of two young female characters. They are dressed in festive outfits. Text says 'New Update! Winter Wonderland'. The Merge Friends logo is in the bottom right corner.

Image created by Jani Porkka
Character Illustrations by Karolina Rosołek

Concept:
During Winter 2021, the game introduced a festive update to celebrate the holidays including a Secret Santa event later in December.
Copy:
Brrr! 🥶 Do you feel that? It’s the first snowfall of the season, take a peak at your town. 👀⛄ We’re not the only ones who woke up to a blanket of snow outside. Our new update, Winter Wonderland, is here and we can’t wait to celebrate the Holidays with you, here’s what’s new:
❄️ Check out the Snowy Town Map.
📅 Get helping the Townies with some winter themed daily tasks.
🎁 The gift giving spirit has arrived, someone is planning a Secret Santa event in December. Available for players level 12 and up.
📝 More deliveries as Jimbob has a special request for our high level players.
Join the festive fun today ➡️ Link in the bio
#mobilegaming #mergefriends #mergegame #mobilegames #winter #christmas #winterupdate
Statistics: 
Engagement Rate: 4.83%
Reach: 2,172
Special Occasions 
I wanted to make sure that our pages stayed relevant by keeping up to date with special occasions around the world and by celebrating milestones with the community. 
Concept:

We reached the one year milestone since our game's global launch. I wanted to celebrate this with our community and give them an in-game gift which they could collect by clicking a link.

Copy:
Today is an exciting day. IT’S OUR BIRTHDAY!! 🎉🎉🎉 Merge Friends launched globally one year ago today. Thank you for being with us this year, it’s been so much fun! ❤️
Tell us what your favorite thing about Merge Friends is in the comments and then grab a birthday treat from the link in our stories!
#mergegame #mergefriends #mobilegames #mobilegaming #skunkworksgames

Statistics: 
Engagement Rate: 12.15%
Reach: 2,246
Video Retention: 97%

Video created by Hiski Suomela
Image drawn by  Karolina Rosołek

Video created by Hiski Suomela

Concept:
I wanted to wish our community a happy new year on January 1st. 

Copy:
HAPPY NEW YEAR!! 🕛🎆 We wish everyone a blessed 2022 and can’t wait to share all the exciting things we have in-store for Merge Friends this year. 🎉 Best wishes, from the Merge Friends Team! 💖
#mobilegaming #mergefriends #mergegame #mobilegames #happynewyear #newyear #2022
Statistics: 
Engagement Rate: 7.31%
Reach: 1,450
Video Retention: N/A
Community Engagement
I designed a number of community engagement initiatives to help boost our engagement via comments, but also to increase the value in following our pages. 
Concept:
I created a Facebook only event called, The 12 Gifts of Christmas, where followers could find a new in-game gift everyday throughout the 12 Days of Christmas

Copy Sample:
On the fifth day of Christmas Merge Friends gave to me 🌟 ONE GOLDEN PIGGY!! 🌟 ➡️ [LINK] 🎁🎄
Remember to come back every day for a new gift.

Statistics (12 posts): 
Avg. Engagement Rate: 6.02%
Reach: 21,567


Image created by Jani Porkka
Image created by Jani Porkka
Image created by Jani Porkka
Image created by Jani Porkka
Image created by Jani Porkka
Image created by Jani Porkka
Image created by Jani Porkka
Image created by Jani Porkka

Video created by Josette Thomas

Concept:
A competition during our Valentine's Day Event where players have to guess which in-game item is shown in the silhouette in the video clip. All correct entries are entered into the draw to win a prize. 

Copy:
We hope you’ve been enjoying our Valentine’s Event! ✨ Can you guess which Valentine's item is inside the gift box? 🎀 If you answer correctly you could be in for a chance to win an awesome in-game prize. 🎁 Entries valid on Instagram and Facebook, and winners announced on Monday. Good luck! 🍀
#mobilegaming #mergefriends #mergegame #mobilegames
Statistics:
Engagement Rate: 10.25%
Reach: 1,299
Video Retention: 99%
ALL CONTENT HAS BEEN DISPLAYED WITH PERMISSION FROM SKUNKWORKS OY

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